Our Story

TNA Global is an Arizona-based company founded in 2016, built with one core belief: Growth requires structure. As companies scale, revenue becomes more complex. Pipeline consistency weakens. Customer communication strains internal teams. Insurance-based contractors leave revenue on the table. Hiring internally increases overhead and operational risk.

We created TNA Global to solve those problems with structured, performance-driven support.

Today, we provide scalable Sales Development, Customer Support, and Insurance Supplement Services to companies across the United States and Canada — helping them generate opportunity, protect customer relationships, and maximize completed job revenue.

Our Beginnings

Founded in Arizona in 2016, TNA Global began by supporting service-based businesses that were growing faster than their internal systems could handle.

We consistently saw the same pattern:

• Sales teams prospecting instead of closing
• Missed inbound opportunities
• Back-office bottlenecks slowing revenue
• Insurance contractors under-collecting on approved claims
• Expansion into new markets without structured outbound strategy

Instead of offering generic outsourcing, we built a structured model focused on measurable revenue impact.

From the beginning, the vision was clear:

Not a call center. Not temporary staffing. A revenue infrastructure partner.

Work With Us

Meet the Team

  • Frank Lozano

    Director of Operations - MKTR Division - ISS Division

  • Eddie Gonzalez

    Director of Operations - SDR/CSR Division

  • Albert Rodriguez

    Director of Operations

  • Sarah Blount

    Director of Operations - ISS Division

  • Hugo Vargas

    Sales Development Representative

  • Jancer Ayon

    Sales Development Representative

  • Eddy Negrete

    Sales Development Representative

  • Alex Pineda

    Sales Development Representative

  • Santiago Lopez

    Sales Development Representative

  • Alarik Reyes

    Marketing Associate

  • Ana Avila

    Social Media Manager

  • Harrison Daniel

    Video Content Director

Headquartered in Arizona, TNA Global operates with U.S.-based leadership and nearshore teams aligned with U.S. and Canadian markets.

This model allows us to provide:

• Time-zone-aligned support
• Strong English fluency
• Cultural alignment
• Scalable team structure
• Cost efficiency without sacrificing quality

Our Core Values

Resilience

•

Integrity

•

Teamwork

•

Accountability

•

Resilience • Integrity • Teamwork • Accountability •

  • Resilience: We adapt, recover, and push forward—no matter the challenge.

  • Integrity: We do what’s right, even when no one is watching.

  • Teamwork: We thrive through collaboration, communication, and shared success.

  • Accountability: We take ownership of our actions, our outcomes, and your results.

These core values shape every decision we make, every service we deliver, and every relationship we build.

Let’s Build Your Revenue Infrastructure You’ve built something great. We’re here to help you take it further.